A very friendly and professional service – Jo and the team at Concept Personnel went the extra mile to source suitable candidates, arrange interviews and extensive follow up. I would recommend them.
Carole Bailey
Operations Director, Interdirect Ltd
We are experts in digital sector jobs and creative sector jobs in North East England and central Scotland. We know what skills are in demand, who is likely to be hiring and where the opportunities lie. Come and see us soon.
Join our mailing list and receive our quarterly newsletter full of news from the world of brand, creative and digital.
The people who trust us
We’ve worked successfully with Concept Personnel for a few years and have been especially pleased with the time spent in getting to know our business, how we work and the type of candidate we look for. They listen and take our requirements on board and offer a valuable perspective.
We’re looking forward to continuing the relationship.
Shelly Whitworth-King
Assistant to Managing Director, Enigma Interactive
It has been a real pleasure working with Concept. Erin took the time to learn about our business, listen to our requirements and gave us some great advice. The whole recruitment process was managed well from start to finish and the experience has completely changed the way I feel about recruitment agencies
Steve McKeown
Business Development Manager, Preferred Management Solutions
In a world where getting the right people, whether coders or content professionals is challenging, and we work with a number of recruiters to build a strong shortlist, Jo and Concept more often than not, find the talent we employ.
I’ve worked with them over many years and roles and they have always demonstrated real sector knowledge and connections, plus they are pleasure to work with.
Aston Bowles
Head of Marketing, Advanced Co
Kelly at Concept has been so helpful filling our recent vacancy. As soon as we set her to work the CVs came rolling in. We saw a few really good quality candidates for the role, all with relevant skills and experience, which filled us with confidence that Kelly would find the right person for the job, and she did just that! Would definitely recommend using this excellent and very cost-effective service.
Kristian Tiffany
Creative, Sponsorship, Promotions and Interactive Manager, Bauer Media
I was extremely impressed with Jo and her team, in fact I had a better service from Concept than I’ve ever had from any other Northern or Southern-based recruiter. They are fast and efficient communicators, provided us with very useful and detailed information on candidates and did the initial assessments and first interviews, so we were able to come up from Southampton to meet the final handful face to face.
Although initially we gave Concept the brief for one role, the calibre of candidate was too good to pass up on and we made two appointments instead of one. It was a fantastic opportunity to add to our team, and great timing. The Concept team are both thorough and extremely professional in their approach. The whole process, from start to finish, was brilliant.
Max Kennard
IT Service Desk Manager, Amicus ITS
Concept understand the challenges of running a young but growing business. Every new appointment marks a critical stage and every person we take on must be exactly right for us, in both skills and personality.
Jo’s contacts book, combined with industry background, means she can pinpoint that person with no time wasting. They don’t do the hard sell, we have a real relationship and we get a personal service from experts in our sector.
Paul Hart
Director, Cargo Creative
I hate recruitment agencies. Like, really hate them. Whenever you advertise a job they’re on the phone in droves with their skin-crawling sales patter, their costs seem totally disproportionate to the amount of work they put in, they haven’t the first clue whether the candidates they send you can even do the work you need them to and most of the time you’ve seen most of their poxy CVs anyway. We vowed never to use them. Parasites.
…and then we found ourselves in trouble. Our Lead Website Developer left, we appointed a replacement who didn’t really work out and couldn’t get anyone good enough for love nor money. In stepped Jo at Concept and a couple of weeks later we’d screened CVs, interviewed and appointed. We’ve since used Jo to place a Designer, another Developer two Digital Marketing Managers and a role we weren’t even looking to appoint but that we created in light of one of Jo’s candidates being so bloody good.
I can’t recommend Jo and her team at Concept highly enough; they’ve completely redefined my perception of recruitment consultants by listening, reacting quickly and constructively to our emerging needs and working diligently and swiftly to deliver a truly impressive raft of potential candidates (and one or two wrong-uns for good measure!). Most of all, though, I’ve found Jo a really useful sounding board to help me clarify my own thoughts, provide a wider industry context to our recruitment decisions and help negotiate one or two sticky situations. If you’re in the Creative or Marketing sectors and are struggling with running your recruitment yourself, take my advice: phone Concept.
Pete Daykin
CEO and Co-Founder, Wordnerds
The Concept Personnel team were really great at helping me find the right candidates for my business. Lots of positive communication throughout the process and some really good quality candidates reached in a short period of time. Jo & her team are professional, friendly and approachable. They have good knowledge of the roles they are recruiting for and don’t waste time sending candidates who are clearly not right for you. I will use Concept Personnel again. Thanks Jo & team.
Lewis North
Managing Director, Method & Class
Working with Concept for the first time was the exact experience that you would hope for from a recruitment partner. They were professional, organised, and took the time to understand our business and what we were looking for in potential candidates.
Lauren sold the benefits of our agency to candidates well, which definitely helped to generate more interest in the role, and worked really hard across several roles to ensure we had a constant stream of applications and interviews. Very happy to recommend!
Tom Etherington
Organic Search Director, Evolved Search
I’m not a fan of using recruitment agencies at all. My experience in the past has been poor, feeling like you are just one in a queue of many. With no apparent expertise, they often send candidates that are not qualified. With Concept, the communication was good, I’m a big fan of using all types of channels and I’ve had text messages, WhatsApp, email and telephone calls. Some might think that’s over communicating but I absolutely don’t. Particularly if you are in a hurry like I was to find the right person. Concept found 6/7 candidates quickly and that was invaluable to us. They did a great job.
Simon Ellson
Non Exec Director, Nexus Engage
Working with Concept saves me hours of time trawling through CVs and interviewing people. Because Jo and the Concept team have industry backgrounds they understand how agencies work and the sort of people we need, so everyone they put forward will be a good fit. They can open doors and help me fish where the fish are, and that’s invaluable.
David Aylesbury
Ex Creative Director, Robson Brown